Политика возврата средств

The return period is 14 days after the goods arrive;
The object of the returned product is a state where the product is either unused or not used, and the payment is made upon receipt of the item, and the item is received in the same state. It is necessary to do so. It is necessary to obtain a purchase certificate.
What is the desired occasion for returning the product benjamin@valdenor.com If it is necessary to deliver the returned goods to the following address, please note that [the address of the returned goods should be recorded]
When a return is received, it is necessary to follow the instructions of the return agent and the sender of the goods before delivery. I hope to receive the returned product from you.
What is the question regarding the return of goods valdenor@valdenor.com .
Damage issue
If defective or damaged products are found, please contact our company directly.
Exception/Non returnable item
Fresh food products (including food, flowers, and plants), menu products (special annotated and named products), high-end products (beauty products), and returned products are all available. Returns of hazardous materials, flammable liquids, and equipment are not accepted. If there are any questions or unclear points regarding specific products, please contact us.
I will not receive any defective products or returns of high-quality products or software.
Exchange
Return the handheld product, accept the return, and purchase the new product separately.
European Union 14 Days of Fun
In the event that the goods are shipped under the Union of European States (EU) as mentioned above, if the customer has a valid reason within 14 days, they can benefit from returning the goods as a return. As mentioned above, the product is either unused or not used, and when it is purchased and received, it is in the same state. It is necessary to provide a purchase certificate for the equipment.
払い戻し
After receiving the returned product, inspecting it, and acknowledging the refund, please inform us. The method of automatically refunding within 10 business days for expenses of less than RMB is recognized. The bank will process the refund without authorization from the company, and there may be situations where the delivery time is changed.
In the event that the returned product has been returned after 15 business days or more valdenor@valdenor.com .